Commendable Comments (Part 5)

 Thank You

Photo via Flickr (Creative Commons License) by: toettoet

Welcome to the 100th Obsessive-Compulsive Data Quality (OCDQ) blog post!

Absolutely without question, there is no better way to commemorate this milestone other than to also make this the 5th entry in my ongoing series for expressing my gratitude to my readers for their truly commendable comments on my blog posts. 

 

Commendable Comments

On Will people still read in the future?, Don Frederiksen commented:

I had an opportunity to study and write about informal learning in the past year and one concept that resonated with me was the notion of Personal Learning Environments (PLE).

In the context of your post, I would regard reading as one element of my PLE, i.e., a method for processing content.  One power of the PLE is that you can control your content, process, objectives, and tools. 

Your PLE will also vary depending on where you are and even with the type of access you have.

For example, I have just spent the last two days without WiFi.  As frustrated as I was, I adapted my PLE based on that scenario.  This morning, I'm sitting in McDonald's drinking coffee but wasn't in a place to watch your video.  (Thank goodness you posted text.)

Even without my current location as a factor, I don't always watch videos or listen to podcasts because I have less control of the content and/or pace.

In regards to your questions, I like books, I read e-books, online content, occasional video, audio books, and Kindle on the iPhone.  Combine these items with TweetDeck, Google Reader, the paper version of the Minneapolis Star Tribune, Amazon, and the Public Library, and you have identified the regular components of my PLE.  To me the tools and process will vary based on my situation.

I also recognize that other people will most likely employ different tools and processes.  The richness of our environment may suggest a decline in reading, but in the end it all comes down to different strokes for different folks.  Everyone motivated to learn can create their own PLE.”

On Shut Your Mouth, Augusto Albeghi (aka Stray__Cat) commented:

“In my opinion, this is a very slippery slope.

This post is true in a world of good-hearted people where everyone wants the best for the team. 

In the real world, the consultant is someone to blame for every problem the project encounters, e.g., they shut their mouth, they'll never be able to stand the critique and will be fired soon.

The better situation is to have expressed a clear recommendation, and if the the customer chooses not to follow it, then the consultant is formally shielded from any form of critique.

The consultant is likely to be caught in no man's land between opposing factions of the project, and must be able to take the right side by a clear statement.  Some customers ask the consultant what's the best thing to do, in order to blame the consultant instead of themselves if something goes wrong.

However, even given all of this, the advice to listen carefully to the customer is still absolutely the #1 lesson that a consultant must learn.”

On OOBE-DQ, Where Are You?, Jill Wanless (aka Sheezaredhead) commented:

“For us, the whole ‘ease of use’ vs. powerful functionality’ debate was included in the business case for the purchase.  We identified the business requirements, included pros and cons of ease of use vs. functionality and made vendor recommendations based on the results of the pros vs. cons vs. requirements.

Also important to note, and included in our business case, was to question if the ease of use requires an intensive effort or costly training program, especially if your goal is to engage business users.

So to answer your questions, I would say if you have your requirements identified, and you do your homework on the benefits/risks/costs of the software, you should have all the information you need to make a logical decision based on the present situation.

Which, of course, will change somewhere down the line as everything does.

And for goodness sake (did I say goodness?), when things do change, always start with identifying the requirements.  Never assume the requirements are the same as they used to be.”

On OOBE-DQ, Where Are You?, Dylan Jones commented:

I think the most important trend in recent years is where vendors are really starting to understand how data quality workflows should integrate with the knowledge workforce.

I'm seeing several products really get this and create simple user interfaces and functions based on the role of the knowledge worker involved.  These tools have a great balance between usable interface for business specific roles but also a great deal of power features under the bonnet.  That is the software I typically recommend but again it is also about budget, these solutions may be too expensive for some organizations.

There is a danger here though of adding powerful features to knowledge workers who don't fully understand the ramifications of committing those updates to that master customer list.  I still think we'll see IT playing a major role in the data quality process for some time to come, despite the business-focused marketing we're seeing in vendor land.”

On The Dumb and Dumber Guide to Data Quality, Monis Iqbal commented:

Pretty convincing post for those allergic to long term corrective measures.

And this spawns another question and that is directed towards software developers who come and work on a product/project involving data manipulation and maintaining the quality of the data but aren't that concerned because they did their job of developing the product and then move on to another assignment.

I know I may be repeating the same arguments as presented in your post (Business vs IT) but these developers did care that the project handles data correctly and yet they aren't concerned about quality in the long term, however the person running the business is.

My point is that although data quality can only be achieved when both parties join hands together, I think it is the stakeholder who has to enforce it during all stages of the project lifecycle.”

Thank You

In this brief OCDQ Video, I express my gratitude to all of my readers for helping me reach my 100th blog post.

 

If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: OCDQ Video

 

Thanks for your comment

Blogging has made the digital version of my world much smaller and allowed my writing to reach parts of the world it wouldn’t otherwise have been able to reach.  My native language is English, which is also the only language I am fluent in. 

However, with lots of help from both my readers as well as Google Translate, I have been trying to at least learn how to write “Thanks for your comment” in as many languages as possible.

Here is the list (in alphabetical order by language) that I have compiled so far:

  • Afrikaans – Dankie vir jou kommentaar
  • Croatian – Hvala na komentaru
  • Danish – Tak for din kommentar
  • Dutch – Bedankt voor je opmerking
  • French – Merci pour votre commentaire
  • German – Danke für Deine Anmerkung
  • Italian – Grazie per il tuo commento
  • Norwegian – Takk for din kommentar
  • Portuguese – Obrigado pelo seu comentário
  • Spanish – Gracias por tu comentario
  • Swedish – Tack för din kommentar
  • Welsh – Diolch yn fawr am eich sylw chi

Please help continue my education by adding to (or correcting) the above list by posting a comment below.

 

Related Posts

Commendable Comments (Part 1)

Commendable Comments (Part 2)

Commendable Comments (Part 3)

Commendable Comments (Part 4)

Social Karma (Part 3)

In Part 2 of this seriesWe discussed leveraging social media for “listening purposes only” in order to assess what type of active involvement would make sense for you and your company.  Just like with any professional endeavor, you need to honestly evaluate both your expectations and your readiness before getting actively involved with social media.   

Additionally, we also discussed that using social media effectively requires a commitment—mostly measured in time.

In Part 3, we will begin discussing the basics of developing your social media strategy by first examining the benefits of establishing a blog (or company website) as your social media base of operations for effective online community participation.

 

Listening Stations

Your social media preparation involved actively listening to the online community.  As you begin your social media engagement, your “listening station” must always remain active in order to maintain true community participation.

Actually, you will need to leverage multiple listening stations.  The following diagram shows my OCDQ Blog listening stations:

Listening Stations for ocdqblog

If you are having trouble viewing it, click anywhere on the diagram to open it in a new window and/or download it (PNG file).

 

Home Base with Outposts

As Darren Rowse of ProBlogger explained in his blog post How to Promote a Blog with Social Media, Chris Brogan developed a social media strategy using the metaphor of a Home Base with Outposts.

“A home base,” explains Rowse, “is a place online that you own.”  This is your social media base of operations for effective online community participation.  For example, your home base could be your blog or your company's website. 

“Outposts,” continues Rowse, “are places you have an online presence out in other parts of the web that you might not own.”  For example, your outposts could be your LinkedIn, Twitter, and Facebook accounts.

The following diagram shows the home base with outposts framework used by my OCDQ Blog:

Home Base with Outposts for ocdqblog

If you are having trouble viewing it, click anywhere on the diagram to open it in a new window and/or download it (PNG file).

 

Social Media Strategy

In this OCDQ Video, I provide an overview of my social media strategy based on my listening stations, home base, and outposts:

 

If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: OCDQ Video

Here are the links to the social media tools and services that I mentioned in the video:

 

The Message of Social Media's Medium

Effective online community participation is about actively listening, inviting others to get involved, sharing meaningful ideas, contributing to conversations—and not selfishly distributing only your content or broadcasting only your message.

Social media is a conversation medium and not a broadcast medium.

In his book Understanding Media: The Extensions of Man, Marshall McLuhan coined the phrase: “the medium is the message.”

To slightly paraphrase the words of Mark Federman, social media provides the ability to connect with other members of the online community, to collaborate as we construct knowledge, to engage with one another's experiences, to bring multiple contexts into understanding what it is we are collectively creating through our connection. 

Connection is the message of social media's medium. 

In Part 4 of this series:  We will continue discussing the basics of developing your social media strategy by reviewing some recommended blogging best practices and general guidelines for creating useful content in your own unique blogging style.

 

Related Posts

Social Karma (Part 1) – Series Introduction

Social Karma (Part 2) – Social Media Preparation

Social Karma (Part 4) – Blogging Best Practices

Social Karma (Part 5) – Connection, Engagement, and ROI Basics

Social Karma (Part 6) – Social Media Books

Social Karma (Part 7) – Twitter

Video: Twitter #FollowFriday – January 15, 2010

In this OCDQ Video, I broadcast (from within The Tweet-rix) my Twitter FollowFriday recommendations for January 15, 2010.

 

If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: OCDQ Video

 

Tweeps mentioned in the video:

 

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So Long 2009, and Thanks for All the . . .

Before I look ahead to the coming New Year and wonder what it may (or may not) bring, I wanted to pause, reflect on, and in the following OCDQ Video, share some of the many joys I was thankful for 2009 bringing to me.

If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: OCDQ Video

 

Thank You

Thank you all—and I do mean every single one of you—thank you for everything.

Happy New Year!!!

Will people still read in the future?

This question and debate was motivated by my comments on the recent blog post The Future of Reading by Phil Simon.

In the following OCDQ Video, I share some of my perspectives on the future of reading, specifically covering three key points:

  1. Books vs. e-Books
  2. Print Media vs. Social Media
  3. Reading vs. Multimedia

  If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: OCDQ Video

 

A Very Brief History of Human Communication

Long before written language evolved, humans communicated using hand and facial gestures, monosyllabic and polysyllabic grunting, as well as crude drawings and other symbols, all in an attempt to share our thoughts and feelings with each other.

First, improved spoken language increased our ability to communicate by using words as verbal symbols for emotions and ideas.  Listening to stories, and retelling them to others, became the predominant means of education and “recording” our history.

Improved symbolism via more elaborate drawings, sculptures, and other physical and lyrical works of artistic expression, greatly enhanced our ability to not only communicate, but also leave a lasting legacy beyond the limits of our individual lives.

Later, written language would provide a quantum leap in human evolution.  Writing (and reading) greatly improved our ability to communicate, educate, record our history, and thereby pass on our knowledge and wisdom to future generations.

 

The Times They Are a-Changin’

The pervasiveness of the Internet and the rapid proliferation of powerful mobile technology is transforming the very nature of human communication—some purists might even argue it is regressing human communication.

I believe there is already a declining interest in reading throughout society in general, and more specifically, a marked decline across current generation gaps, which will become even more dramatic in the coming decades.

 

Books vs. e-Books

People are reading fewer books—and fewer people are reading books.  The highly polarized “book versus e-book debate” is really only a debate within the shrinking segment of the population that still reads books. 

So, yes, between us book lovers, some of us will not exchange our personal tactile relationship with printed books for an e-book reader made of the finest plastic, glass, and metal, and equipped with all the bells and whistles of the latest technology. 

However, e-book readers simply aren't going to make non-book readers want to read books.  I am truly sorry Amazon and Barnes & Noble, but the truth is—the Kindle and Nook are not going to making reading books cool—they will simply provide an alternative for people who already enjoy reading books, and mostly for those who also love having the latest techno-gadgets.

 

Print Media vs. Social Media

We continue to see print media (newspapers, magazines, and books) either offering electronic alternatives, or transitioning into online publications—or in some cases, simply going out of business.

I believe the primary reason for this media transition is our increasing interest in exchanging what has traditionally been only a broadcast medium (print media) for a conversation medium (social media).

Social media can engage us in conversation and enable communication between content creators and their consumers.

We are constantly communicating with other people via phone calls, text messages, e-mails, and status updates on Twitter and Facebook.  We are also sharing more of our lives visually through the photos we post on Flickr and the videos we post on YouTube.  More and more, we are creating—and not just consuming—content that we want to share with others.

We are also gaining more control over how we filter communication.  Google real-time searches and e-mail alerts, RSS readers, and hashtagged Twitter streams—these are just a few examples of the many tools currently allowing us to customize and personalize the content we create and consume.

We are becoming an increasingly digital society, and through social media, we are living more and more of both our personal and professional lives online, blurring—if not eliminating—the distinction between the two.

 

Reading vs. Multimedia

I believe the future of human communication will be a return to the more direct social interactions that existed before the evolution of written language.  I am not predicting a return to polysyllabic grunting and interpretive dance. 

Instead, I believe we will rely less and less on reading and writing, and more and more on watching, listening, and speaking.

The future of human communication may become short digital bursts of multimedia experiences, seamlessly blending an economy of words with audio and video elements.  Eventually, even digitally written words may themselves disappear—and we will communicate via interactive digital video and audio—and the very notion of “literacy” may become meaningless.

But fear not—I don't predict this will happen until the end of the century—and I am probably completely wrong anyway.

 

Please Share Your Thoughts

Do you read a lot of books?  If so, have you purchased an e-book reader (e.g., Amazon Kindle, Barnes & Noble Nook) or are you planning to in the near-future?  If you have an e-book reader, how would you compare it to reading a printed book?

Do you read newspapers and/or magazines?  If so, are you reading them in print or online? 

How often do you read blogs and other publications that are only available as online content?

How often do you listen to podcasts or watch video blogs or other online videos (excluding television and movies)?

What is the future of reading?


Video: The DQ General's Song

In this OCDQ Video, I revisit The Very Model of a Modern DQ General, which was the second post ever published on this blog.

Using The Major-General's Song from The Pirates of Penzance by Gilbert and Sullivan as a framework, I encapsulated into lyrics some of the knowledge I have accumulated from over 15 years of experience in the data quality profession.  The intended result was a comical delivery of serious insight.

I recorded a video and not simply a podcast so that you could follow along with the lyrics.  However, my budget couldn't afford the inclusion of the “follow the bouncing ball” technology I enjoyed in many of my favorite childhood cartoons. 

Sparing you the pain of listening to me actually sing, I instead offer for your amusement, my recital of The DQ General's Song:

 

If you are reading this blog post via e-mail or a feed reader, then to view this video, please click on this link: OCDQ Video

 

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Video: Twitter Search Tutorial

In this OCDQ Video, I provide a brief tutorial on Twitter Search.

Key points about Twitter Search covered in the video tutorial:

  • Unlike other social networking sites (e.g., Facebook, LinkedIn), you don't need an account for read access to Twitter content
  • This is a safe way for you or your company to start leveraging Twitter for “listening purposes only”
  • You can save Twitter Search queries as RSS feeds (e.g., for viewing within Google Reader)

 

If you are reading this blog post via e-mail or a feed reader, then to view this video, please click on this link: OCDQ Video

 

For more help finding data quality content on Twitter, click on this link: Data Quality on Twitter

 

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