DQ-View: The Five Stages of Data Quality
Jim Harris in Data Quality, Videos tagged Best of 2012, DQ-View, Data Governance, Humor, Philosophy Tuesday, July 17, 2012 at 3:00AM Data Quality (DQ) View is an OCDQ regular segment. Each DQ-View is a brief video discussion of a data quality key concept.
In my experience, all organizations cycle through five stages while coming to terms with the daunting challenges of data quality, which are somewhat similar to The Five Stages of Grief. So, in this short video, I explain The Five Stages of Data Quality:
- Denial — Our organization is well-managed and highly profitable. We consistently meet, or exceed, our business goals. We obviously understand the importance of high-quality data. Data quality issues can’t possibly be happening to us.
- Anger — We’re now in the midst of a financial reporting scandal, and facing considerable fines in the wake of a regulatory compliance failure. How can this be happening to us? Why do we have data quality issues? Who is to blame for this?
- Bargaining — Okay, we may have just overreacted a little bit. We’ll purchase a data quality tool, approve a data cleansing project, implement defect prevention, and initiate data governance. That will fix all of our data quality issues — right?
- Depression — Why, oh why, do we keep having data quality issues? Why does this keep happening to us? Maybe we should just give up, accept our doomed fate, and not bother doing anything at all about data quality and data governance.
- Acceptance — We can’t fight the truth anymore. We accept that we have to do the hard daily work of continuously improving our data quality and continuously implementing our data governance principles, policies, and procedures.
If you are having trouble viewing this video, then you can watch it on Vimeo by clicking on this link: DQ-View on Vimeo
You can also watch a regularly updated page of my videos by clicking on this link: OCDQ Videos
Related Posts
Posts related to the Denial Stage of Data Quality:
Data Quality and Chicken Little Syndrome
The Illusion-of-Quality Effect
Perception Filters and Data Quality
“Some is not a number and soon is not a time”
Posts related to the Anger Stage of Data Quality:
Jack Bauer and Enforcing Data Governance Policies
Beware the Data Governance Ides of March
Aristotle, Data Governance, and Lead Rulers
Why isn’t our data quality worse?
Don’t Do Less Bad; Do Better Good
Posts related to the Bargaining Stage of Data Quality:
Data Quality and Miracle Exceptions
Do you believe in Magic (Quadrants)?
Which came first, the Data Quality Tool or the Business Need?
Posts related to the Depression Stage of Data Quality:
There is No Such Thing as a Root Cause
The Dichotomy Paradox, Data Quality and Zero Defects
Data Quality and the Bystander Effect
Posts related to the Acceptance Stage of Data Quality:
You only get a Return from something you actually Invest in
